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Getting Started

  • Introduction
  • Quick Start
  • Core Concepts

Integrations

  • Overview
  • HubSpot
  • Jobber
  • Pipedrive
  • Salesforce

Field Mappings

  • Creating Mappings
  • Field Transformations
  • Bidirectional Sync
  • Conflict Resolution

Syncing Data

  • How Syncs Work
  • Scheduling
  • Webhooks
  • Error Handling

API Reference

  • Overview
  • Authentication
  • Connections
  • Mappings
  • Syncs
  • Webhooks

Guides

  • All Guides
  • HubSpot + Jobber
  • Deals to Jobs
  • Address Mapping

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Support

  • FAQ
  • Troubleshooting
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Sync Scheduling

Configure automatic syncs to keep your systems in sync without manual intervention. FluxCascade offers flexible scheduling options to match your workflow.

Scheduling Options

Frequency Settings

FrequencyDescriptionUse Case
Every 5 minutesNear real-time syncCritical data that must stay current
Every 15 minutesFrequent sync with lower overheadActive sales/service teams
Every 30 minutesBalanced frequencyStandard business operations
HourlyStandard sync intervalMost common choice
Every 6 hoursFour times dailyModerate update frequency
DailyOnce per day at specified timeNightly batch processing
WeeklyOnce per weekReports, archival data

Configuring a Schedule

Step 1: Open Mapping Settings

  1. Go to Mappings
  2. Click on the mapping you want to schedule
  3. Click Settings or the gear icon

Step 2: Enable Scheduling

  1. Find the Sync Schedule section
  2. Toggle Enable Scheduled Sync to ON
  3. Select your desired frequency
  4. For daily/weekly syncs, choose the time of day

Step 3: Configure Options

  • Timezone: Set the timezone for daily/weekly schedules
  • Sync Type: Full sync or incremental (recommended)
  • Retry on Failure: Automatically retry failed syncs

Step 4: Save

Click Save Settings to activate the schedule.

Schedule Examples

Hourly Incremental Sync

Configuration:

Frequency: Hourly
Sync Type: Incremental
Retry: Enabled (3 attempts)

Behavior:

  • Runs every hour on the hour
  • Only syncs records modified since last sync
  • Retries up to 3 times if sync fails

Daily Full Sync

Configuration:

Frequency: Daily
Time: 2:00 AM
Timezone: America/New_York
Sync Type: Full

Behavior:

  • Runs at 2:00 AM Eastern every day
  • Syncs all records (good for catching any missed updates)
  • Runs during off-hours to minimize API impact

Business Hours Sync

Configuration:

Frequency: Every 15 minutes
Active Hours: 8:00 AM - 6:00 PM
Days: Monday - Friday
Timezone: America/Los_Angeles

Behavior:

  • Syncs every 15 minutes during business hours
  • Pauses on weekends and after hours
  • Reduces unnecessary syncs when offices are closed

Multiple Schedules

You can configure different schedules for different mappings based on priority:

MappingScheduleReason
HubSpot → Jobber ContactsEvery 15 minNew leads need fast handoff
Jobber → HubSpot Job StatusHourlyStatus updates can wait
Full Data ReconciliationWeeklyCatch any missed records

Pause and Resume

Pausing a Schedule

To temporarily stop scheduled syncs:

  1. Open the mapping settings
  2. Toggle Enable Scheduled Sync to OFF
  3. Save

The schedule configuration is preserved for when you resume.

Resume

Toggle the setting back to ON to resume the schedule.

Monitoring Scheduled Syncs

Dashboard View

Your dashboard shows:

  • Next scheduled sync time
  • Last sync time and status
  • Sync health indicators

Sync History

The Syncs page shows:

  • All scheduled sync runs
  • Filter by "Scheduled" trigger type
  • Success/failure rates

Notifications

Configure alerts for:

  • Scheduled sync failures
  • Sync taking longer than expected
  • No sync in expected timeframe

Best Practices

1. Start with Hourly

Begin with hourly syncs and adjust based on:

  • How quickly you need data in sync
  • API rate limits of connected systems
  • Volume of data changes

2. Use Incremental Syncs

Incremental syncs are more efficient:

  • Faster execution
  • Lower API usage
  • Reduced system load

Reserve full syncs for nightly reconciliation.

3. Stagger Multiple Mappings

If you have multiple mappings, stagger their schedules:

Mapping A: :00 (top of hour)
Mapping B: :15 (quarter past)
Mapping C: :30 (half past)

This prevents API rate limit issues.

4. Consider Time Zones

Schedule daily syncs during:

  • Off-peak hours for your systems
  • Before your team starts work (data is fresh)
  • After business hours end (complete day's data)

5. Combine with Webhooks

For the best of both worlds:

  • Webhooks: Handle real-time changes
  • Scheduled sync: Catch anything webhooks missed

Troubleshooting

Sync Not Running on Schedule

Check:

  • Is the schedule enabled?
  • Is the mapping active?
  • Are both connections healthy?
  • Is the scheduled time in the past?

Syncs Running Too Frequently

Check:

  • Review schedule configuration
  • Check for duplicate webhooks triggering syncs
  • Verify no manual syncs are queued

Missed Scheduled Syncs

Possible causes:

  • System maintenance window
  • Connection expired
  • Rate limit exceeded

Check sync history and error logs for details.

Next Steps

  • Webhooks – Enable real-time sync triggers
  • Error Handling – Handle sync failures
  • How Syncs Work – Understanding sync internals
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