Data Privacy

FluxCascade is committed to protecting your data and privacy. This document explains how we handle your information.

Our Privacy Principles

1. Minimal data collection – We only collect what's necessary
2. Secure by design – Security is built into every layer
3. Transparency – We're clear about what we do with your data
4. Control – You own your data and can delete it anytime

What Data We Collect

Account Information

When you sign up, we collect:

• Email address
• Name (optional)
• Company name (optional)
• Password (securely hashed)

Connection Credentials

To sync your data, we store:

• OAuth access tokens (encrypted)
• OAuth refresh tokens (encrypted)
• Connection metadata (provider, account name)

We never store your passwords for connected systems. We use OAuth 2.0, which means you authorize access through the platform's official login.

Sync Data (Temporary)

During syncs, we temporarily process:

• Records from your source system
• Transformed data for the target system
• Sync results and statistics

This data is not permanently stored. It's processed in memory and discarded after sync completion.

Logs and Analytics

We collect operational data:

• Sync job logs (timing, record counts, errors)
• Application usage analytics (page views, feature usage)
• Error reports for debugging
• Performance metrics

What We Don't Do

• ❌ Sell your data – We never sell or share data with third parties for marketing
• ❌ Access your data unnecessarily – Only automated systems process your data
• ❌ Store business data – Your contacts, deals, etc. stay in your connected systems
• ❌ Use data for AI training – Your data is never used to train AI models

Data Processing

How We Process Data

1. Fetch – Retrieve records from source system via API
2. Transform – Apply field mappings and transformations
3. Send – Push transformed data to target system via API
4. Log – Record sync statistics and any errors
5. Discard – Clear temporary data from memory

Data Residency

By default, data is processed in the United States. Enterprise customers can request:

• EU data residency (Ireland)
• Other regions on request

Third-Party Processors

We use trusted providers:

All providers are contractually bound to protect your data.

Your Rights

Access Your Data

Request a copy of your data:

• Account information
• Mapping configurations
• Sync history

Email privacy@fluxcascade.com for data export.

Delete Your Data

Request complete deletion:

1. Go to Settings → Account → Delete Account
2. Or email privacy@fluxcascade.com

We will:

• Delete your account and user data
• Revoke all connection authorizations
• Delete mapping configurations
• Delete sync logs
• Remove from all systems within 30 days

Data Portability

Export your configuration:

1. Go to Settings → Data Export
2. Download your mappings and configuration
3. Sync history is also available

Opt Out of Analytics

Disable usage analytics:

1. Go to Settings → Privacy
2. Toggle off Usage Analytics

GDPR Compliance

For EU users, we comply with GDPR:

• Lawful basis: We process data based on your consent and legitimate interest
• Data minimization: We only collect necessary data
• Right to erasure: You can request complete deletion
• Data portability: Export your data anytime
• Breach notification: We'll notify within 72 hours if applicable

Data Processing Agreement

Enterprise customers can request a DPA that covers:

• Sub-processor lists
• Security measures
• Data transfer mechanisms
• Audit rights

Contact legal@fluxcascade.com for DPA requests.

CCPA Compliance

For California residents:

• Right to know: Request what data we collect
• Right to delete: Request deletion
• Right to opt-out: We don't sell data, so N/A
• Non-discrimination: Equal service regardless of privacy choices

Cookie Policy

We use cookies for:

• Essential: Login sessions, security
• Functional: Preferences, settings
• Analytics: Usage tracking (can opt out)

No third-party advertising cookies are used.

Children's Privacy

FluxCascade is not intended for users under 16. We don't knowingly collect data from children.

Changes to This Policy

We'll notify you of significant changes via:

• Email to account owners
• In-app notification
• Changelog posting

Contact Us

For privacy questions or requests:

Email: privacy@fluxcascade.com

Mail:
FluxCascade Privacy Team
[Company Address]

Related

• Encryption – How we protect your data
• Compliance – Certifications and standards
• Terms of Service – Legal terms
• Privacy Policy – Full legal policy